Privacy policy

Willowpoint Clinic Insight Company Limited is the data controller for personal information collected through this website and related engagement inquiries.

Data we collect

When you submit the contact form we receive your name, email address, optional engagement interest, optional clinic size, and message content. If you email or call us, we process the details you choose to share. Server logs may record IP address and basic technical metadata for security.

Purpose & legal basis

We use inquiry data to respond to your request, prepare estimates, and — where relevant — open an engagement file. We process this information based on your request to take steps prior to a contract and our legitimate interest in operating a professional practice.

Retention

Unsuccessful inquiries are typically retained up to 24 months, then deleted or anonymised. Engagement records follow retention periods in the signed contract and applicable Vietnamese accounting rules.

Your rights

Subject to Vietnamese law, you may request access, correction, or deletion of personal data we hold about you, and you may object to certain processing. Contact hello@sitewillowpoint.click to exercise these rights. You may also lodge a complaint with the competent authority in Vietnam.

International transfers

Our primary operations and records are in Vietnam. If a processor outside Vietnam is used (for example email hosting), we take reasonable contractual and technical steps appropriate to the sensitivity of the data.

Cookies

See our cookies policy for details on essential and optional cookies.

Contact

Privacy inquiries: hello@sitewillowpoint.click, (84-8) 35 149 348, 1603 Topaz 2, Saigon Pearl, 92 Nguyen Huu Canh St., Binh Thanh District, Ho Chi Minh City.